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Slack Service Agreement

To contact our Data Protection Commissioner, please email Slack may change this privacy policy from time to time. Laws, regulations and industry standards that may require these changes are developing or we can make changes to our services or stores. We will post the changes on this page and encourage you to read our privacy policy to stay informed. If we make changes that significantly change your privacy rights, Slack will provide additional communications, for example. B via e-mail or through the Services. If you don`t agree with the changes to this privacy policy, you must disable your service account. Contact the customer if you want to request the deletion of personal data under their control. Unless otherwise stated, all communications are made as part of the e-mail contract, although we may choose to inform the customer of the services (.

B, for example, a Slackbot notification). Communications to Slack are sent to, with the exception of legal communications, such as information or any request for termination that must be addressed to In the case of e-mail communications, communications are considered regular (a) the day after they are sent; and (b) on the same day, in the case of service communications. This Privacy Policy does not apply to third-party applications or software embedded in services through the Slack (“Third Party Services”) platform or other third-party products, services or businesses. In addition, a separate agreement regulates the distribution, access and use of services (the “customer agreement”), including the processing of messages, files or other content transmitted through service accounts (the “customer data” package). The organization (z.B. Your employer or any other organization or person who has entered into the client agreement (“customer”), controls its services instance (its “workspace”) and all associated customer data. If you have questions about certain workspace settings and privacy practices, please contact the client whose workspace you are using. If you have an account, you can check based on your workspace owner and administrator`s contact information. If you have received an invitation to join a work area but have not yet created an account, you should ask the customer who sent the invitation for help. Slack will retain customer data in accordance with customer instructions, including all applicable conditions in the customer agreement and the customer`s use of the service functionality, and in accordance with applicable legislation.

Depending on the service plan, the customer may be able to adjust their storage settings and apply these custom settings to the workspace, channel level or another level. The customer can also apply different settings to messages, files or other types of customer data. The removal of customer data and any other use of services by the customer may lead to the deletion and/or de-identification of certain other associated information. More information can be found in the help centre or with the client. Slack may retain additional information about you for as long as is necessary for the purposes described in this Privacy Policy. This may include retaining your other information after deactivate your account for the period required by Slack to pursue legitimate business interests, conduct audits, comply with (and prove) legal obligations, settle disputes and enforce our agreements.

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