Whether it’s the glamorous glamour of an actual casino, or the excitement of online gambling, casinos have something about them that draws people in like a moth to a flame. But there’s a lot more to a casino than gambling; there are entertainment options, restaurants, hotels and even events that need to be marketed as well.
Casinos are liminal spaces—not between Victorianism and Modernism, as in “Goodfellas,” but between finance and the frontier. They sit in the rough blur of large corporations antiseptically displacing organized crime and labor (with all the foibles, corruptions, and turf battles that implies).
It’s not that there aren’t a few things that make casinos unique—for instance, their architectural style or their swanky décor—but more than anything, they seem to attract people who are looking for a sense of adventure. After all, who wouldn’t want to try their hand at blackjack or roulette? But just as with any other business, there’s one thing that all casinos know: they can’t give away free money.
Despite the fact that the odds of winning at any game are against you, the gambling experience is still exhilarating and fun. The adrenaline rush of trying to beat the house and get your hands on that jackpot can’t be replicated by any other business. And if you have the right marketing strategy, you can turn your casino into a destination for both gaming and non-gaming activities that will keep customers coming back for more.